{"id":12786,"date":"2026-01-29T23:03:14","date_gmt":"2026-01-29T23:03:14","guid":{"rendered":"https:\/\/simsoft.com.br\/?page_id=12786"},"modified":"2026-02-27T18:54:02","modified_gmt":"2026-02-27T18:54:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/simsoft.com.br\/index.php\/faq\/","title":{"rendered":"D\u00favidas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12786\" class=\"elementor elementor-12786\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-643c643 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"643c643\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-62a8b01\" data-id=\"62a8b01\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3050bd elementor-widget elementor-widget-image\" data-id=\"d3050bd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"672\" height=\"926\" src=\"https:\/\/simsoft.com.br\/wp-content\/uploads\/2026\/01\/1-11.png\" class=\"attachment-full size-full wp-image-12895\" alt=\"\" srcset=\"https:\/\/simsoft.com.br\/wp-content\/uploads\/2026\/01\/1-11.png 672w, https:\/\/simsoft.com.br\/wp-content\/uploads\/2026\/01\/1-11-218x300.png 218w\" sizes=\"(max-width: 672px) 100vw, 672px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59ed61f\" data-id=\"59ed61f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f4fdde elementor-widget-tablet__width-initial text-center elementor-widget elementor-widget-bizinosectiontitle\" data-id=\"5f4fdde\" data-element_type=\"widget\" data-widget_type=\"bizinosectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <!--    Title Style 1        -->\r\n            <div class=\"section-title-cs\">\r\n                <h2 class=\"sec-title5\">D\u00favidas frequentes antes de contratar<\/h2><p class=\"mb-xl-4 pb-xl-3 pe-xxl-4\">Reunimos as perguntas mais comuns para te ajudar a entender como as solu\u00e7\u00f5es da Simsoft RP funcionam na pr\u00e1tica. Aqui voc\u00ea encontra respostas claras sobre ERP, integra\u00e7\u00f5es, delivery pr\u00f3prio, WhatsApp e implanta\u00e7\u00e3o.<\/p>            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-003c000 elementor-widget elementor-widget-bizinofaq\" data-id=\"003c000\" data-element_type=\"widget\" data-widget_type=\"bizinofaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <section class=\"faq-cs\">\r\n            <div class=\"accordion accordion-style3\" id=\"accordionStyle69ff4812c5c7e\">\r\n                                <div class=\"accordion-item active\">\r\n                    <div class=\"accordion-header\" id=\"headingf9d0aa169ff4812c5c7e\">\r\n                        <button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsef9d0aa169ff4812c5c7e\" aria-expanded=\"true\" aria-controls=\"collapsef9d0aa169ff4812c5c7e\">\r\n                            A Simsoft RP atende quais tipos de empresa?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapsef9d0aa169ff4812c5c7e\" class=\"accordion-collapse collapse show\" aria-labelledby=\"headingf9d0aa169ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>Atendemos principalmente Food Service (restaurantes, pizzarias, choperias, hamburguerias) e Varejo (supermercados, varej\u00f5es, pet shops, lojas e com\u00e9rcios em geral). Tamb\u00e9m oferecemos solu\u00e7\u00f5es para atendimento via WhatsApp, delivery pr\u00f3prio e telefonia IP (VOIP\/PABX Virtual).<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"heading437601c69ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse437601c69ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapse437601c69ff4812c5c7e\">\r\n                            Qual a diferen\u00e7a entre o ERP Food Service e o ERP Varejo?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapse437601c69ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading437601c69ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>O ERP Food Service \u00e9 voltado para opera\u00e7\u00e3o de sal\u00e3o e delivery, com recursos como mesas, comandas, card\u00e1pio digital\/QR Code, integra\u00e7\u00e3o com delivery, PDV e emiss\u00e3o fiscal. O ERP Varejo foca em rotinas comerciais e frente de caixa, com multi-lojas, integra\u00e7\u00f5es com e-commerce\/marketplaces, relat\u00f3rios e emiss\u00e3o fiscal.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"heading191bd7469ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse191bd7469ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapse191bd7469ff4812c5c7e\">\r\n                            O sistema funciona para quem tem mais de uma loja ou franquia?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapse191bd7469ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading191bd7469ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>Sim. As solu\u00e7\u00f5es suportam gerenciamento multi-lojas e, no Food Service, tamb\u00e9m gest\u00e3o de franquias. Isso permite vis\u00e3o consolidada, controle por unidade e padroniza\u00e7\u00e3o \u2014 ideal para crescer com seguran\u00e7a.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"heading5772e6169ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse5772e6169ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapse5772e6169ff4812c5c7e\">\r\n                            Voc\u00eas integram com iFood e outras plataformas de delivery?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapse5772e6169ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading5772e6169ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>Sim. O ERP Food Service pode integrar com plataformas como iFood, 99Food e Keeta (entre outras, conforme disponibilidade). Assim, voc\u00ea organiza pedidos e opera\u00e7\u00e3o com mais controle e menos retrabalho.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"headingade2bfe69ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseade2bfe69ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapseade2bfe69ff4812c5c7e\">\r\n                            A Simsoft RP oferece plataforma de Delivery Pr\u00f3prio? Vale a pena?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapseade2bfe69ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"headingade2bfe69ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>Sim. O Delivery Pr\u00f3prio \u00e9 ideal para vender online sem depender apenas de marketplace e reduzir taxas por pedido.\n Ele inclui recursos como recupera\u00e7\u00e3o de carrinho, campanhas via WhatsApp, cashback, Pix\/cart\u00e3o, NFC-e e gest\u00e3o de entregadores, al\u00e9m de integra\u00e7\u00e3o com iFood.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"heading3bb1c5169ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse3bb1c5169ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapse3bb1c5169ff4812c5c7e\">\r\n                            Como funciona o sistema de gest\u00e3o de atendimento por WhatsApp?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapse3bb1c5169ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading3bb1c5169ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>A solu\u00e7\u00e3o organiza atendimentos com v\u00e1rios canais (WhatsApp, Instagram e Facebook) e v\u00e1rios atendentes simult\u00e2neos.\n Inclui respostas autom\u00e1ticas, banco de respostas, hist\u00f3rico completo, relat\u00f3rios, estat\u00edsticas e monitoramento em tempo real, melhorando a experi\u00eancia do cliente.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"heading56cd33669ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse56cd33669ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapse56cd33669ff4812c5c7e\">\r\n                            O sistema permite recebimento via Pix, TEF e concilia\u00e7\u00e3o de cart\u00f5es?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapse56cd33669ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading56cd33669ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>Sim. As solu\u00e7\u00f5es incluem Pix, TEF e conciliador de cart\u00f5es, ajudando a controlar receb\u00edveis com mais precis\u00e3o.\n Isso reduz diverg\u00eancias e melhora a clareza do financeiro, trazendo previsibilidade para o caixa.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"heading014af1c69ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse014af1c69ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapse014af1c69ff4812c5c7e\">\r\n                            O que \u00e9 PDV Off-line e por que isso \u00e9 importante?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapse014af1c69ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading014af1c69ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>O PDV Off-line permite manter a opera\u00e7\u00e3o funcionando mesmo em instabilidades de internet.\n Para neg\u00f3cios com alto movimento, isso traz continuidade, seguran\u00e7a operacional e menos risco de paradas em hor\u00e1rios cr\u00edticos.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"headinga5d719f69ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsea5d719f69ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapsea5d719f69ff4812c5c7e\">\r\n                            Como funciona a implanta\u00e7\u00e3o e o treinamento da equipe?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapsea5d719f69ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"headinga5d719f69ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>O processo \u00e9 organizado para n\u00e3o travar sua rotina: fazemos diagn\u00f3stico, demonstra\u00e7\u00e3o direcionada, proposta com escopo e um plano de implanta\u00e7\u00e3o.\n Depois, conduzimos implanta\u00e7\u00e3o + treinamento + suporte, focando na ado\u00e7\u00e3o real pela equipe.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item \">\r\n                    <div class=\"accordion-header\" id=\"heading9ed081e69ff4812c5c7e\">\r\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse9ed081e69ff4812c5c7e\" aria-expanded=\"false\" aria-controls=\"collapse9ed081e69ff4812c5c7e\">\r\n                            Por que escolher a Simsoft RP e n\u00e3o um sistema gen\u00e9rico?                        <\/button>\r\n                    <\/div>\r\n                    <div id=\"collapse9ed081e69ff4812c5c7e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading9ed081e69ff4812c5c7e\" data-bs-parent=\"#accordionStyle69ff4812c5c7e\">\r\n                        <div class=\"accordion-body\">\r\n                            <p>Porque voc\u00ea n\u00e3o contrata apenas um software: contrata 28 anos de experi\u00eancia, um ecossistema completo e atendimento humano.\n Isso significa orienta\u00e7\u00e3o, acompanhamento e relacionamento para sua empresa evoluir com seguran\u00e7a e resultado.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                        <\/div>\r\n        <\/section>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00favidas frequentes antes de contratar Reunimos as perguntas mais comuns para te ajudar a entender como as solu\u00e7\u00f5es da Simsoft RP funcionam na pr\u00e1tica. Aqui voc\u00ea encontra respostas claras sobre ERP, integra\u00e7\u00f5es, delivery pr\u00f3prio, WhatsApp e implanta\u00e7\u00e3o. A Simsoft RP atende quais tipos de empresa? Atendemos principalmente Food Service (restaurantes, pizzarias, choperias, hamburguerias) e Varejo&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12786","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages\/12786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=12786"}],"version-history":[{"count":8,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages\/12786\/revisions"}],"predecessor-version":[{"id":12983,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages\/12786\/revisions\/12983"}],"wp:attachment":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=12786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}