{"id":12786,"date":"2026-01-29T23:03:14","date_gmt":"2026-01-29T23:03:14","guid":{"rendered":"https:\/\/simsoft.com.br\/?page_id=12786"},"modified":"2026-06-04T16:38:33","modified_gmt":"2026-06-04T16:38:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/simsoft.com.br\/index.php\/faq\/","title":{"rendered":"D\u00favidas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12786\" class=\"elementor elementor-12786\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0da3a9 e-flex e-con-boxed e-con e-parent\" data-id=\"f0da3a9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac2fb9 elementor-widget elementor-widget-text-editor\" data-id=\"1ac2fb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>\n.faq-wrap{\n  --navy:#0b2545; --blue-dark:#1e3a8a; --blue:#2563eb; --blue-soft:#eaf1ff;\n  --sky-dark:#0284c7; --sky:#0ea5e9; --sky-soft:#e0f2fe;\n  --cyan:#06b6d4; --text-soft:#475569; --muted:#64748b; --line:#e5e7eb;\n  --shadow:0 10px 30px rgba(15,23,42,.08);\n  --shadow-lg:0 25px 50px -12px rgba(15,23,42,.15);\n  font-family:'Inter',system-ui,-apple-system,sans-serif;\n  max-width:880px;margin:0 auto;\n}\n\n\/* Head *\/\n.faq-head{text-align:center;margin:0 auto 48px}\n.faq-head h2{\n  font-size:clamp(34px,4.5vw,54px);font-weight:800;color:var(--navy);\n  letter-spacing:-.02em;margin:0 0 16px;line-height:1.15;\n}\n.faq-head h2 .grad{\n  background:linear-gradient(90deg,var(--blue) 0%,var(--cyan) 100%);\n  -webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;\n}\n.faq-head p{color:var(--text-soft);font-size:17px;margin:0;line-height:1.6}\n\n\/* Itens *\/\n.faq-item{\n  position:relative;\n  background:#fff;border:1px solid var(--line);border-radius:14px;\n  margin-bottom:14px;overflow:hidden;\n  transition:border-color .25s,box-shadow .25s,transform .25s;\n}\n.faq-item::before{\n  content:\"\";position:absolute;top:0;left:0;bottom:0;width:4px;\n  background:linear-gradient(180deg,var(--blue),var(--cyan));\n  transform:scaleY(0);transform-origin:top;\n  transition:transform .3s ease;\n}\n.faq-item:hover{border-color:rgba(14,165,233,.45)}\n.faq-item[open]{\n  border-color:transparent;\n  box-shadow:var(--shadow-lg);\n  transform:translateY(-2px);\n}\n.faq-item[open]::before{transform:scaleY(1)}\n\n.faq-item summary{\n  list-style:none;cursor:pointer;\n  display:flex;align-items:center;gap:16px;\n  padding:20px 24px;\n  font-size:15.5px;font-weight:700;color:var(--navy);line-height:1.4;\n  transition:color .2s,background .25s;\n}\n.faq-item summary::-webkit-details-marker{display:none}\n.faq-item summary:hover{color:var(--blue)}\n.faq-item[open] summary{\n  background:linear-gradient(180deg,var(--sky-soft) 0%,rgba(224,242,254,0) 100%);\n  color:var(--blue-dark);\n}\n\n.faq-item summary .q-ic{\n  flex:0 0 38px;width:38px;height:38px;border-radius:10px;\n  background:var(--sky-soft);color:var(--sky-dark);\n  display:grid;place-items:center;font-size:14px;\n  transition:background .25s,color .25s,transform .25s,box-shadow .25s;\n}\n.faq-item[open] summary .q-ic{\n  background:linear-gradient(135deg,var(--blue),var(--sky));\n  color:#fff;\n  box-shadow:0 6px 14px rgba(37,99,235,.30);\n  transform:scale(1.06);\n}\n\n.faq-item summary .q-arrow{\n  margin-left:auto;color:var(--muted);font-size:13px;\n  transition:transform .25s,color .25s;flex-shrink:0;\n}\n.faq-item[open] summary .q-arrow{transform:rotate(180deg);color:var(--sky)}\n\n.faq-item .faq-answer{\n  padding:4px 24px 22px 78px;\n  font-size:14.5px;color:var(--text-soft);line-height:1.7;\n}\n.faq-item .faq-answer p{margin:0 0 10px}\n.faq-item .faq-answer p:last-child{margin-bottom:0}\n\n\/* Responsivo *\/\n@media (max-width:640px){\n  .faq-head{margin-bottom:36px}\n  .faq-item summary{padding:18px 18px;font-size:14.5px;gap:12px}\n  .faq-item summary .q-ic{flex:0 0 34px;width:34px;height:34px;font-size:13px}\n  .faq-item .faq-answer{padding:4px 18px 20px 18px}\n}\n<\/style>\n\n<div class=\"faq-wrap\">\n\n  <!-- HEAD -->\n  <div class=\"faq-head\">\n    <h2>D\u00favidas <span class=\"grad\">frequentes<\/span><\/h2>\n    <p>Reunimos as perguntas mais comuns para te ajudar a entender como as solu\u00e7\u00f5es da Simsoft RP funcionam na pr\u00e1tica. Respostas claras sobre ERP, integra\u00e7\u00f5es, delivery pr\u00f3prio, WhatsApp e implanta\u00e7\u00e3o.<\/p>\n  <\/div>\n\n  <!-- ITENS -->\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-store\"><\/i><\/span>A Simsoft RP atende quais tipos de empresa?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>Atendemos principalmente Food Service (restaurantes, pizzarias, choperias, hamburguerias) e Varejo (supermercados, varej\u00f5es, pet shops, lojas e com\u00e9rcios em geral). Tamb\u00e9m oferecemos solu\u00e7\u00f5es para atendimento via WhatsApp, delivery pr\u00f3prio e telefonia IP (VOIP\/PABX Virtual).<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-utensils\"><\/i><\/span>Qual a diferen\u00e7a entre o ERP Food Service e o ERP Varejo?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>O ERP Food Service \u00e9 voltado para opera\u00e7\u00e3o de sal\u00e3o e delivery, com recursos como mesas, comandas, card\u00e1pio digital\/QR Code, integra\u00e7\u00e3o com delivery, PDV e emiss\u00e3o fiscal. O ERP Varejo foca em rotinas comerciais e frente de caixa, com multi-lojas, integra\u00e7\u00f5es com e-commerce\/marketplaces, relat\u00f3rios e emiss\u00e3o fiscal.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-building\"><\/i><\/span>O sistema funciona para quem tem mais de uma loja ou franquia?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>Sim. As solu\u00e7\u00f5es suportam gerenciamento multi-lojas e, no Food Service, tamb\u00e9m gest\u00e3o de franquias. Isso permite vis\u00e3o consolidada, controle por unidade e padroniza\u00e7\u00e3o \u2014 ideal para crescer com seguran\u00e7a.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-motorcycle\"><\/i><\/span>Voc\u00eas integram com iFood e outras plataformas de delivery?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>Sim. O ERP Food Service pode integrar com plataformas como iFood, 99Food e Keeta (entre outras, conforme disponibilidade). Assim, voc\u00ea organiza pedidos e opera\u00e7\u00e3o com mais controle e menos retrabalho.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-shopping-bag\"><\/i><\/span>A Simsoft RP oferece plataforma de Delivery Pr\u00f3prio? Vale a pena?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>Sim. O Delivery Pr\u00f3prio \u00e9 ideal para vender online sem depender apenas de marketplace e reduzir taxas por pedido.<\/p>\n      <p>Ele inclui recursos como recupera\u00e7\u00e3o de carrinho, campanhas via WhatsApp, cashback, Pix\/cart\u00e3o, NFC-e e gest\u00e3o de entregadores, al\u00e9m de integra\u00e7\u00e3o com iFood.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fab fa-whatsapp\"><\/i><\/span>Como funciona o sistema de gest\u00e3o de atendimento por WhatsApp?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>A solu\u00e7\u00e3o organiza atendimentos com v\u00e1rios canais (WhatsApp, Instagram e Facebook) e v\u00e1rios atendentes simult\u00e2neos.<\/p>\n      <p>Inclui respostas autom\u00e1ticas, banco de respostas, hist\u00f3rico completo, relat\u00f3rios, estat\u00edsticas e monitoramento em tempo real, melhorando a experi\u00eancia do cliente.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-credit-card\"><\/i><\/span>O sistema permite recebimento via Pix, TEF e concilia\u00e7\u00e3o de cart\u00f5es?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>Sim. As solu\u00e7\u00f5es incluem Pix, TEF e conciliador de cart\u00f5es, ajudando a controlar receb\u00edveis com mais precis\u00e3o.<\/p>\n      <p>Isso reduz diverg\u00eancias e melhora a clareza do financeiro, trazendo previsibilidade para o caixa.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-wifi\"><\/i><\/span>O que \u00e9 PDV Off-line e por que isso \u00e9 importante?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>O PDV Off-line permite manter a opera\u00e7\u00e3o funcionando mesmo em instabilidades de internet.<\/p>\n      <p>Para neg\u00f3cios com alto movimento, isso traz continuidade, seguran\u00e7a operacional e menos risco de paradas em hor\u00e1rios cr\u00edticos.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-rocket\"><\/i><\/span>Como funciona a implanta\u00e7\u00e3o e o treinamento da equipe?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>O processo \u00e9 organizado para n\u00e3o travar sua rotina: fazemos diagn\u00f3stico, demonstra\u00e7\u00e3o direcionada, proposta com escopo e um plano de implanta\u00e7\u00e3o.<\/p>\n      <p>Depois, conduzimos implanta\u00e7\u00e3o + treinamento + suporte, focando na ado\u00e7\u00e3o real pela equipe.<\/p>\n    <\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary><span class=\"q-ic\"><i class=\"fas fa-award\"><\/i><\/span>Por que escolher a Simsoft RP e n\u00e3o um sistema gen\u00e9rico?<i class=\"fas fa-chevron-down q-arrow\"><\/i><\/summary>\n    <div class=\"faq-answer\">\n      <p>Porque voc\u00ea n\u00e3o contrata apenas um software: contrata 28 anos de experi\u00eancia, um ecossistema completo e atendimento humano.<\/p>\n      <p>Isso significa orienta\u00e7\u00e3o, acompanhamento e relacionamento para sua empresa evoluir com seguran\u00e7a e resultado.<\/p>\n    <\/div>\n  <\/details>\n\n<\/div>\n\n<script>\n(function(){\n  var items = document.querySelectorAll('.faq-wrap .faq-item');\n  items.forEach(function(item){\n    item.addEventListener('toggle', function(){\n      if(item.open){\n        items.forEach(function(other){\n          if(other !== item && other.open){ other.open = false; }\n        });\n      }\n    });\n  });\n})();\n<\/script>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00favidas frequentes Reunimos as perguntas mais comuns para te ajudar a entender como as solu\u00e7\u00f5es da Simsoft RP funcionam na pr\u00e1tica. Respostas claras sobre ERP, integra\u00e7\u00f5es, delivery pr\u00f3prio, WhatsApp e implanta\u00e7\u00e3o. A Simsoft RP atende quais tipos de empresa? Atendemos principalmente Food Service (restaurantes, pizzarias, choperias, hamburguerias) e Varejo (supermercados, varej\u00f5es, pet shops, lojas e&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12786","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages\/12786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=12786"}],"version-history":[{"count":14,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages\/12786\/revisions"}],"predecessor-version":[{"id":13365,"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/pages\/12786\/revisions\/13365"}],"wp:attachment":[{"href":"https:\/\/simsoft.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=12786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}